If your question isn’t answered below, please visit our full FAQs here
If you subscribe before midnight on the 19th September, the first magazine will be #248 – November Edition, expected to arrive on or around 8th October*
If you subscribe after midnight on the 19th September, the first magazine will be issue #249 – December Edition, expected to arrive on or around 5th November*
*Please note that all the advised delivery dates are ‘on or around’ dates, as we cannot guarantee a specific day for delivery. We ask that you please allow 10 working days after the expected date for delivery, just in case any delays have been caused within transit, before contacting our customer service team.
The above subscription offers do not automatically come with the gifts with the magazine.
In order to receive the eco/paper based gifts with the magazines, you will need to upgrade by selecting the ‘Monthly gifts’ add on for an additional £10 with Annual or One Year Only subscription offers, or £5 with the Six Issues subscription offer.
To do this please select a subscription option, then a pop-up will appear, where you can select the ‘UPGRADE’ button against the ‘Monthly gifts’ option.
Yes, there will be a link to a gift certificate on your confirmation email, which you can either forward on to the gift recipient, or download and print to give to them in person.
If your confirmation email has not come through, please email our Customer Service team via our Contact Form where they can confirm the details of your order and issue a copy of the gift certificate.
No, they will not be notified until they receive their first issue.
13 and 6-issue subscriptions will auto-renew.
If you select the 13-issue term, the subscription will auto-renew for a further term after the 13th issue has been organised for dispatch. If you select the 6-issue term, the subscription will auto-renew for another further term, after the 6th issue has been organised for dispatch.
If you wish to cancel an auto-renewal subscription after the first term, you may do so by emailing our Customer Service team via our Contact Form. For more information on cancellations, please see FAQ option ‘How can I cancel my order if I need to?’
Please view our full cancellation policy here!
Of course! Click here to view a sample issue of Nat Geo Kids.
Through our UK webpage, we can only accept orders for delivery to recipients within the UK.
If you wish for your subscription to be sent to a recipient within the Republic of Ireland, please purchase via our IE site linked here.
Buying a Nat Geo Kids subscription for a birthday or special occasion? Why not add on some optional gifts to your order?